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State of Cybersecurity 2025: The Lack of Soft Skills and Trust Are a Massive Problem & Gap

State of Cybersecurity 2025: The Lack of Soft Skills and Trust Are a Massive Problem & Gap

The newly released ISACA State of Cybersecurity 2025 Report makes one point clearer than ever: the challenges facing cybersecurity teams are no longer just technical. They are human, organizational, and cultural.


๐Ÿ“Œ Key Findings That Matter

Soft skills are the #1 skills gap

59% of respondents say soft skills are the largest skills gap in cybersecurity โ€” bigger than cloud, data security, or automation.

Critical thinking (57%), communication (56%), problem solving (47%), teamwork (45%), and adaptability (40%) top the list.

Adaptability outranks technical experience

For the first time, adaptability is considered more important than prior cybersecurity experience in hiring decisions. In a rapidly changing threat landscape, flexibility and influence skills matter more than tenure.

Stress and burnout are rampant

66% of professionals report higher stress than five years ago. Complexity, poor communication, and unrealistic workloads fuel disengagement and turnover.

Board buy-in depends on communication

Only 56% of boards adequately prioritize cybersecurity. Where they do, budgets are stronger, retention is higher, and confidence improves. The missing link? Leaders who can persuade and influence the board with clarity and trust.

AI adoption adds both opportunities and risks

Cyber teams are increasingly tasked with shaping how AI is implemented. Persuasion and governance skills will decide whether security voices carry weight in AI decisions.


Why This Matters to Leaders


๐Ÿš€ Call to Action

The ISACA report confirms what many forward-thinking organizations already know:

There is a clear call and need to help cyber experts lean into being trusted communicators, persuasive leaders, and resilient advisors in the rooms that matter most.

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